At IMCA Euro Food Catering, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from us. We are committed to safeguarding your data in compliance with applicable privacy laws and best practices.
Information We Collect:
When you interact with our website or place an order, we may collect the following types of personal information:
- Personal Identification Information: Your name, email address, phone number, delivery address, and payment details.
- Order Details: Information related to your orders, such as items purchased, delivery preferences, and billing information.
- Browser and Device Information: We collect technical data such as your IP address, browser type, and device information to enhance your user experience.
We gather this information to efficiently process orders, deliver our products, and provide customer support. Additionally, we use this data to improve our website’s functionality and ensure a seamless shopping experience.
How We Use Your Information:
The personal information we collect may be used for the following purposes:
- Processing Orders: We use your information to process payments, fulfill orders, and deliver products to your designated address.
- Communication: Your contact details are used to inform you about order status, respond to inquiries, or notify you about any changes to our services or policies.
- Marketing and Promotions: With your consent, we may send promotional offers, discounts, and updates about new products. You can opt-out of these communications at any time.
- Improving Our Services: We analyze the data collected to improve our website’s functionality, tailor our services, and ensure a better customer experience.
Data Security:
We implement a variety of security measures to protect your personal information. Your data is stored in secure servers, and all transactions are processed through a gateway provider, ensuring that your payment information is encrypted and protected.
We do not sell, trade, or otherwise transfer your personal information to outside parties unless required by law or necessary for order fulfillment, such as providing shipping details to delivery partners.
Your Rights:
You have the right to access, correct, or delete your personal information. You may also withdraw consent for marketing communications at any time. To exercise your rights or if you have any questions regarding your personal data, please contact us at ica@imca.ca.
